Terms & Conditions
The following General Terms and Conditions valid at the time of purchase are exclusively applicable for the business relationship between LamaLoLi GmbH (hereafter known as LamaLoLi) and the Purchaser (trader or legal person as in public law) for wholesale transactions (B2B). No other purchase conditions will be recognized by LamaLoLi unless LamaLoLi has explicitly approved their validity in writing.
2. Conclusion of contract
Your order represents an offer to us for the completion of a purchase contract. When you submit an order to LamaLoLi, we will send you an e-mail to confirm that we have received your order (order confirmation). This order confirmation only informs you that we have received your order and does not represent acceptance of your order. A purchase contract is only created when we deliver the ordered product to you and confirm the delivery with a second e-mail (delivery confirmation). Please note that in the case of a prepayment, the delivery only takes place when the complete amount has been credited to the LamaLoLi bank account and the term of acceptance only starts at this point.
The contract language is German.
3.1 Price information
The prices and costs for postage and packaging specified in the online catalogue are subject to value-added tax at the statutory rate valid on the invoice date. We reserve the right to continually update price information and conditions. The price shown at the point of order submission by the Purchaser is valid for the invoice.
3.2 Discounts and coupon codes
In general discount codes can not be combined with other promotions. In addition we reserve the right to temporarily deactivate personally granted quantity or shipping discounts for certain promotions and products.
4. Delivery costs
The delivery costs are dependent on the destination and are calculated according to goods ordered. Please see our delivery costs for different countries on our Help page under "Where do we deliver". Delivery takes place in accordance with the postage and packing costs specified in the internet order. If the customer requires a special form of delivery, which would incur additional costs, the customer must also pay these additional costs.
5. Payment conditions
You can choose how you want to pay. The query is executed during the order process. Please note that delivery only takes place after a successful payment.
- by credit card: We accept Visa and Master-/Eurocard. Your credit card is charged after the goods are ordered and before they are delivered.
- by PayPal: With PayPal you can also pay by direct debit. Register with PayPal free of charge and then choose your preferred payment method. PayPal enables you as the Purchaser and us as the Seller to conduct secure transactions over the internet.
- with prepayment: With a prepayment, the purchase amount plus delivery costs are transferred to our LamaLoLi bank account. All bank charges are debited from your account. Please always enter your order number as the reference. Our bank details and your order number are provided in the order confirmation e-mail. Your order will be dispatched as soon as the bank transfer has been credited. If the purchase amount is not received within 10 days of the order confirmation being sent, the order will be cancelled. In this case, LamaLoLi, reserves the right to claim compensation of 5% of the order value. In this case, LamaLoLi, reserves the right to claim compensation of 5% of the order value. This has no bearing on further compensation if the contract was terminated without valid reason..
With prepayment it may take longer for your order to arrive as bank transfers may take up to 4 days.
Account no. 0002810018
BLZ 300 308 80
- Reservation orders: Reservation orders are secured by deposit payment of 10 % from the total net goods invoice. In case the goods the order is cancelled by the customer, LamaLoLi reserves the right to keep the deposit payment as a compensation for the loss that LamaLoli was not able to sell the goods during the reservation period to other customers. All payments must be completed within 14 days. LamaLoLi reserves the right to cancel any unpaid order without any further notice. The shipment costs in the pro-forma invoice are not binding. The real shipment costs refer to the actual delivery dates of the orders. Following this it might happen that the actual costs for delivery are higher. LamaLoLi will try its best to deliver in bundles.
- with cash on delivery (only possible for deliveries within Germany with a standard courier): A single surcharge of € 7.00 is automatically added to the standard delivery cost for cash on delivery. The goods are delivered immediately after receipt of the order. You can pay the invoice amount in cash or by credit card on delivery. Deliveries with cash on delivery are only possible within Germany.
6. Delivery and passing of risk
Unless agreed otherwise, the goods are delivered by LamaLoLi from the warehouse to the delivery address given by the purchaser on the costs of the purchaser.LamaLoLi delivers duty unpaid which means the goods were not custom-cleared for import before delivered to the address to the purchaser. LamaLoLi is not responsible for any custom duty clearance or any other taxes and duties needed to be paid to the destination country. It is the Purchaser´s responsibility for all any costs and risks caused by his failure to clear the goods from import on time. Unless agreed otherwise, LamaLoLi chooses the delivery method and delivery type. Partial deliveries are permitted.
This information does not stipulate an explicit agreement, regarding the size distribution within the assortment. Therefore, it can lead to deviations range. As long as the goods are not equivalent to a different category, there is no lack of quality and the deviation from LamaLoLi is permitted.
The delivery time is 5 working days and starts with the sending of the order confirmation.
With prepayment, the delivery period only begins when the complete invoice amount has been credited to our account. The delivery period is observed if the goods have left our factory within the agreed delivery period or we have notified you that they are ready for delivery.
With delivery delays due to Acts of God, traffic disruption, and instructions of higher authority, for example, as well as other events that are beyond the control of LamaLoLi, no compensation can be claimed from LamaLoLi. If, through no fault of their own, LamaLoLi is unable to deliver the ordered goods because the LamaLoLi supplier has not met their contractual obligations, LamaLoLi is entitled to cancel the contract with the Purchaser. In this case, the Purchaser is immediately informed that the ordered product is no longer available. The statutory rights of the Purchaser are not affected.
If delivery to the Purchaser is not possible because the delivered goods do not fit through the front door, house door, or stairwell of Purchaser or because the Purchaser was not available at the given delivery address even though the Purchaser was informed of the delivery time within an appropriate period, the Purchaser is liable for the costs of the unsuccessful delivery. The risk passes to the Purchaser as soon as the goods are handed over to the delivery company or, if delivery is delayed for reasons beyond the control of LamaLoLi, with the receipt of the notification that the goods are ready for delivery.
To ensure quick and on-time delivery as as to avoid return of your shipment in case the recipient is not present, we transfer your phone number to our shipping carrier and print it on the shipping label, so you can be reached upon arrival of your shipment.
7. Set-off, retention
The Purchaser only has the right to set-off if the counter-claims are found to be legally binding or undisputed by LamaLoLi. In addition, the Purchaser is only authorized to exert a right of retention to the same extent that the counter-claim bears on the contract relationship in question.
8. Reservation of proprietary rights
The delivered goods remain the property of LamaLoLi until the complete payment has been made. Pledging, transfer as security, processing or remodelling is not permitted before the transfer of proprietary rights unless explicitly approved by LamaLoLi.
LamaLoLi is entitled to withdraw from the contract, even if part of the delivery or service is still outstanding, if incorrect information has been given on the creditworthiness of the customer or if objective reasons have been given with regard to the payment ability of the customer and neither prepayment nor a suitable security is provided, or if an insolvency procedure is initiated on the customer's assets, or if an application is made for the initiation of an insolvency procedure due to insufficient assets to cover the costs. Irrespective of any compensation claims by LamaLoLi, in the case of a partial withdrawal, payment for partial services already rendered must be invoiced and paid accordingly.
10. Liability for defects
If the purchased goods are defective, the statutory regulations apply. The surrender of these entitlements by the purchaser is not permitted.
Product damage does not include damage caused by the purchaser as a result of incorrect use or use contrary to the contract. Information from the manufacturer of the product is crucial in determining appropriateness and any infringement of the contract. Unless specified otherwise below, any further claims by the Purchaser - for whatever legal reason - are excluded. LamaLoLi is therefore not liable to any claims that do not relate to the delivery item itself; in particular, LamaLoLi does not accept any liability for lost profits or any other financial losses incurred by the Purchaser. If the contractual liability of LamaLoLi is excluded or restricted, this also applies to the personal liability of employees, representatives, and vicarious agents.
Existing liability restrictions do not apply if the cause of the claim is based on a deliberate act or gross negligence or if personal injury is involved. It also does not apply if the Purchaser enforces statutory regulated entitlements. If LamaLoLi negligently breaches an obligation that is fundamental to the contract, the liability to pay damages or compensation is restricted to typical damages.
The existing liability exclusion for cases of simple negligence does not apply for claims due to death or injury to body or health; as well as in cases of the transfer of a guarantee of quality or the fraudulent concealment of a defect as per § 444 BGB (German Civil Code). In these cases we are also liable for the simple negligence of our legal representatives or our vicarious agents.
The defective goods must be returned in accordance with the statutory guidelines. LamaLoLi retains the right to enforce compensation as per the statutory regulations. The period of limitation is 12 months, calculated from the transfer of risk.
11. Requirement to give notice of product defects and damage during transit
Obvious defects (if our own transportation is used, also damage during transit), incorrect deliveries, and quantity deviations must be communicated to LamaLoLi in writing immediately, or within a maximum of 2 days after receipt of the goods. Otherwise the application of any warranty claims is excluded. Timely posting is sufficient for compliance with the deadline.
12. Collection, processing, and use of personal information from customers
We follow the statutory regulations in all data processing procedures (e.g. Pick, Pack and Ship). The data necessary for the business transaction is saved and forwarded to the service provider contracted by us as necessary for processing of the purchase. Within the framework of the statutory permissions and with consideration of your protected interests in the exclusion of the transfer or use, we can forward address and credit data to other third party company and service providers for the purpose of credit-checking, and if necessary, to the SCHUFA 65203 Wiesbaden. In addition, address and order data is collected and processed for our own marketing purposes. Only data that is permitted in law is forwarded for external marketing purposes (general published data that is summarized in lists as per § 28 para. 3 No. 3 Bundesdatenschutzgesetz (German Data Protection Law).
Your data can help us to create an individual shopping experience with us and to constantly improve our service. We only use the personal data to process orders, deliver the products, for credit checking, to process the payments, to prevent misuse of our internet page, and to inform you about orders, products, services, and offers. Additional information on the type, scope, location, and purpose of collection, processing, and use of the personal data required by LamaLoLi for processing orders, registration with the e-mail information service, and publication of an online review is available in the data protection declaration.
13. Applicable law
The laws of the Federal Republic of Germany are valid for all legal acts or other legal relationships. Neither the United Nations Convention on Contracts for the International Sale of Goods (CISG) nor any other inter-country agreements are applicable. Unless an exclusive place of jurisdiction is established for a dispute, the court of law for the location of the LamaLoLi offices is valid.
14. Severability clause
If a condition of these T&C should be invalid or unenforceable, the remaining conditions of the T&C remain unaffected.
15. Severability clause
We permit our wholesale customers to use images and article descriptions for sales purposes. However, LamaLoLi does not accept any liability for errors or inaccuracies.